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David & Peter, My Pellet Insert went in beautifully, it has been wonderful. Would send a picture, but this format does not allow for that. It was most satisfying to get a call from the oil company saying something was wrong with my oil gauge as it was reading full.
Thanks Dave, Appreciate all, everyones and your prompt service & attention! -Joe
I recently bought my pellet stove from you folks and I have to say that your level of customer service and knowledge of the product was beyond what I expected. Thank you for your expertise and wonderful service, it truly is great to see as so many places now-a-days do not believe in customer service and you all do! So thank you again!
Just a note of thanks for coming to my house to replace the exhaust motor in my new stove. Your commitment to service has gained a customer.
McKenney Electrical Co. Inc. We purchased 3 tons of Pellets from you. We want to thank you for The excellent delivery Service. Driver was courteous And helpful. Thank you, Joe Rusciano
Lately, encountering true customer service is such a rarity that, when we see it, we feel compelled to point it out and compliment it. We bought a used pellet stove two years ago. It worked for a year and then wouldn't run at all. We visited and made at least a dozen phone calls to your store, asking questions and taking up your valuable time. You all couldn't have been more pleasant, helpful and courteous. You patiently answered questions, made suggestions and never failed to return a phone call and we wanted you to know we couldn't be more appreciative. We did buy a part from you and I am happy to say that the pellet stove is once again running. If we or anyone we know is ever in the market for a stove, we will enthusiastically, repeatedly and loudly recommend McKenney Electrical. Thanks again to you all!