No stars if I could! Bought 2 beads from them and their employee said they would fit any bracelet even the pandora's. When I went to put it on the bracelet it didn't even fit the employee gave us petite beads. On the receipt it states all returns will be cheerfully accepted in exchange for store credit only with receipt within 30 days. It's only been 7 with the receipt we went to go exchange it and they claim it's a clearance item and all sales are final. At no time when the beads were purchased they stated they were clearance and non refundable. Now I have 2 beads I can't use because they can't even give me the right size for them. They employee states they don't have to honor the exchange. If something is clearance the customer has the right to know weather it's a non refundable non exchangeable item. I don't appreciate being treated like if we were trying to steal from them. First and last time!