I purchased a kitten from this store for my son on Friday 8/4/17. While in the store, I noticed that there were several kittens, one that was in the cage with the kitten that I purchase, looked to have some type of issues with their eyes. When I questioned what the issue was I was told that the one in the cage has an eye infection that is being treated with eye drops. I immediately questioned if it was contagious considering the older cat in another cage looked to have the same issue but more severe. I was informed that the older cat needed surgery to have its eye removed and it was not the same thing that the smaller kitten had. Due to my suspicion, I took pictures with my phone of the two cats just in case. When I surprised my 9 year old son with kitten, he was ecstatic. By day number two, I noticed that my kittens eye was full of puss and he could barely open it. I gave it a couple days to wear off, but it never did. Tuesday 8/8/17 I returned to the store with my kitten to advise them of the situation. They two woman stated that this is a common time for cats to have eye infections and advised me to used warm compresses and gave me drops to use three times a day for three days and stated to follow up with them if there was an issue. I noticed when giving my kitten the drops, the eye would clear up temporarily, but within a couple hours would return to it almost closed puss filled state. By Saturday 8/12/17, my kittens eye was completely shut to the point that I was not even able to give him the drops. On Sunday 8/13/17, I returned to the store with my kitten advising them of the problem. I was told that I can return to kitten and even though I was told that the kitten would not have this issue, I would not get my money back. I requested a manager and was told he was not available until the following day. I forwarded all of the information to my lawyer who advised me to take additional pictures of the remaining cats for sale with the same problem and he will be following up with the store. In the mean time I have contacted channel 3,6,10 and fox news to report this store for selling unhealthy animals without advising the buyer. I will be meeting with them all this week presenting them with the photos in hopes that this store gets shut down. I am also reporting them to the better business bureau, shared all of their negative reviews, and plan on starting a petition ASAP against the store which will also be shared on social media (more details to follow). I believe there were aware of the infection prior to selling me the kitten and issued its drops regularly so that it would look healthy long enough to get a sale. I probably should have read all of the negative reviews before purchasing from this store, maybe I would have not been scammed, but I will make sure it doesnt happen to anyone else.

Great place to supply on food. When I went there the puppy's seemed to be doing well also.

I am overjoyed about the new management of this place. It improved the store greatly. The animals are happy and healthy for the most part. However, the staff is not as attentive as is needed in this type of environment. There were dead fish on the ground, a few dirty cages, and some rude behavior. The turtle tanks were filthy and had too much water so the poor thing had to swim relentlessly to be able to breathe. It must be very tiring. I do not expect everything to be perfect, but when it comes to the animal's safety, it can be upsetting if something is overlooked. This is still a huge improvement from the way things used to be. The new management is wonderful, but I would suggest a "help wanted" ad.

This place should be shut down the selling of sick puppies let alone puppy mill puppies is sick they do not care about the welfare of the animals and they sure do not care about the customers needs. I will never shop there again for anything. All i see is sick animals and the staff sitting around will hampsters are laying dead in cages and dead fish fill the tanks. Puppies with no water and poop in the cages and a fat guy who always smells like alcohol every time i went there. i will never go back he is rude. When i needed to return my purchase cause it was broken he would not give me a refund even tho i just got it that day. So i spent over a hundred dollars on a fish set up and the tan leaks. Well from now on i will shop at walmart pet smart petco and we love pets.

This place is a horrible place to go all you see are sick animals going untreated and the staff does not care. All there puppies are from a online puppy action they sit online till highest bidder gets puppy. These puppy mills need to be stopped. I got a puppy from there and she is sick. The staff is rude and does not care about its customers. I do not support puppy mills or the purchasing or selling of sick animals i will never return there