While visiting family in Indiana, (being driven out by my daughter) my husband called to say our car was out of commission and to go find a vehicle. (we are a one car family) After going on the web, we had 5 cars to look at and the W. Carleton Rd. Ford place was our first stop. We met Jim Cole who was wonderful, kind and easy to work with. We left to check out the other SUVs on our list only to go back making a deal w/ Jim because his car was the best maintained of all. My cousin and I left with a beautiful Ford Edge to travel back to Indiana with. Upon returning to NY, my husband was very pleased, said Jim was easy to work w/via phone and we would actually go back in the future - thank you Jim - and we already have a friend from church we are sending information about Stillwell Ford to and he too may take a ride to MI too. GOD bless you and your family. ~ Kimberly Noyes- NY

i.e., AI ve never been so frustrated, insulted, ignored by anyone. My money spends the same as the next guy, but I guess its not wanted. The sign when you leave says If we dont have it we can get it for you or something along that line and they never even offered that option! I ended up driving to Midland to the dealership for a great deal and service!