I purchased a used truck from Parks Mazda on September 12, 2014, and less than three weeks later, have a non-working truck that Parks is unwilling to assist with in any way. When purchasing the truck, the salesman advised that the truck was from someone he knew personally, that the individual had taken care of the truck, that it had been serviced and had passed a safety inspection at Parks Mazda, and bragged about how Parks takes care of their customers and had helped someone who had to return a vehicle with a blown engine a month after she purchased it. After purchasing the truck, I found that one of the batteries was dead, that the rear window and rear backup sensors (which were advertised in Parks online ad for the truck) were not working, and the key FOB promised by the salesman was never mailed. Much worse, the truck had two blown head gaskets needing repair totaling $5,000. The General manager told me it was "too bad."

Horrible customer service. I will not recommend them to anyone.

Great service! A positive experience from sales personnel, to financing and service department. I will recommend this dealership to anyone wishing to make a vehicle purchase.

I bought my Dodge Caravan from Parks Mazda yesterday and my daughter end up buying Mazda 2. The staff are truly awesome people. Mr Valentine is phenomenal, he really goes the extra mile. Last but not least Mr Harold Johnson, he kept encouraging me to come in to see them. I don't think I could get a car. They don't just sell you a car, they listen to what you want. Also they do follow up with you. I was blessed to have such great customer service. May God continue to bless the business. Great People.

I am the proud owner of a new Mazda 3. The sales people there were he courteuos and willing to help you anyway they could. My salesman, Walter Messner was like talking to a family member. I would recommend anyone with a need or a want for a new car to go see these people at Parks Mazda. I Have NEVER owned " NEW CAR" in my life, and they made that dream come true for me. For great service, great deals and great people, go to Parks Mazda.

my car buying experience at Parks Mazda was no hassle and staff were great. will recommend to others....thanks to all who helped me..

Excellent service! Great people! I was looking to replace my Mazada6 which I had for 9 years. I knew I wanted another Mazada and just wanted a good deal. Patrick Thomas was a wonderful saleman! He made the buying process very easy! Tony Raines was a great finance consultant! He made paperwork a breeze! It was definitely worth the drive from Raleigh to High Point! I love my new car ~Mazada Cx-7~!

I recently bought a Mazda CX-9 and I can tell that I'm really satisfied with the Mazda experience, friendly, knowledgeable...etc special consideration to the sales team, Patrick!

I always enjoy visiting the dealership. The people in the shop are always very friendly and helpful. The the sales personnel is outstanding!

I recently bought a used Mazda from Parks and had a very positive experience. Sal Matthews spent all the time I needed to test drive numerous vehicles, and when they did not have what I wanted, he found exactly what I was looking for and got it delivered within 24 hours. Sal is very good at what he does and I recommend him. Everyone I have dealt with at Parks Chevrolet has been very service oriented and it is well worth the drive for me to go there for service. Thanks!

I got a fair no pressure deal on my new 2011 Mazda6. I shopped Toyota, Honda, Nissan, BMW, Acura and came back to Parks for a great value on a sporty, fun car that continues to impress after the first 5000 miles