Mark is great! My neighbor who is a handyman fixed my garage but that didn't last long. A week later, the same problem happened where the door only open half way. Just stop right in the middle and I wasn't able to close it back. I don't want to bother my neighbor again (and I felt really bad asking him again). So I called Magic. They sent Mark and he was awesome! He stopped by and looked at the problem and did something. According to him it was an easy fix. He fixed it fast and the price was reasonable. Would definitely call them again if anything ever happen to my garage.