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Crystal Creek Apartments

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Apartment Finder & Rental Service, Apartments, Real Estate Agents

3001 W Warm Springs Rd, Henderson, NV 89014

702-451-8144

CLOSED NOW: 
Today: 10:00 am - 5:00 pm

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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screwedovertenant

02/26/13

Provided by YP.com
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DO NOT, I repeat, DO NOT rent here! From first looks- this place is quaint, and "homey" for college students or beginning families, but it has BY FAR been the WORST experience I have ever had renting. First off, they do not have a consistent staff. I don't remember a time that I walked in to pay my rent and saw a familiar face. Second, my roommate and I signed our leases with a "special" so we didn't have a move in fee or pay a security deposit. We were NEVER told that you had to give 60 days notice to leave. However, I went in 60 days prior to moving out and gave notice, I even signed a document but was never given a copy- even when I went in to ask a second time.

Now to the apartment- it was a hell hole. Carpets were trashed, appliances broken, and the maintenance took weeks to repair anything. The neighbors were ALWAYS yelling and fighting, smoking, had their dogs yapping until 5 am- even when they didn't have a pet sticker on their door (noting that they paid for an animal). There was a security system installed in the apartment, but when we asked on move in day to set it up the woman in charge said "it's down now... I'll send someone soon to fix it"- A YEAR LATER IT HAD NEVER BEEN TOUCHED. We were robbed twice, both break ins, my roommates car was hit by a car covering falling on it. Everything is shady and in poor condition. We moved out 9 months ago and JUST received a phone call recently saying that we "left without notice" and "owe $3,000 for a security deposit" (in NV you can only ask for a deposit in the BEGINNING of a rent period) They will take advantage of you as much as possible- PLEASE DO NOT RENT HERE.

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anonymous

03/07/11

The management was helpful and nice to get you in, but showed no responsibility after you sign a lease. Not only do they require a 60 day notice to vacate, the management company can't keep a regular staff. When you call in to speak with someone, that person is never available. You can leave a message, but will never get a call back. When you do get a hold of someone, they do not have the ability to help you. When you do find someone who can help you, all the previous phone calls and messages vanish, as they cannot keep records. Exterior lights work intermittently, railings on the steps are missing and fire extinguishers(that are on the outside) are missing half the time. Responses to maintenance requests, and emergencies, are non-existent. Police are on the property anywhere from 2-6 times a month. The exercise room has about half the equipment working, pool/spa areas are always dirty.

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DETAILS
Extra Phones

Phone: 702-430-1301

Phone: 702-551-4165

Phone: 702-451-3374

Phone: 702-451-3714

Fax: 702-451-2258

Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Categories
Apartment Finder & Rental Service, Apartments, Real Estate Agents, Real Estate Management
Payment Options
AKA

Crystal Creek Phase I and II

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