Crystal Creek Apartments
3001 W Warm Springs Rd, Henderson, NV 89014
702-451-8144
PHOTOS AND VIDEOS
REVIEWS
Write a Review
DO NOT, I repeat, DO NOT rent here! From first looks- this place is quaint, and "homey" for college students or beginning families, but it has BY FAR been the WORST experience I have ever had renting. First off, they do not have a consistent staff. I don't remember a time that I walked in to pay my rent and saw a familiar face. Second, my roommate and I signed our leases with a "special" so we didn't have a move in fee or pay a security deposit. We were NEVER told that you had to give 60 days notice to leave. However, I went in 60 days prior to moving out and gave notice, I even signed a document but was never given a copy- even when I went in to ask a second time.
Now to the apartment- it was a hell hole. Carpets were trashed, appliances broken, and the maintenance took weeks to repair anything. The neighbors were ALWAYS yelling and fighting, smoking, had their dogs yapping until 5 am- even when they didn't have a pet sticker on their door (noting that they paid for an animal). There was a security system installed in the apartment, but when we asked on move in day to set it up the woman in charge said "it's down now... I'll send someone soon to fix it"- A YEAR LATER IT HAD NEVER BEEN TOUCHED. We were robbed twice, both break ins, my roommates car was hit by a car covering falling on it. Everything is shady and in poor condition. We moved out 9 months ago and JUST received a phone call recently saying that we "left without notice" and "owe $3,000 for a security deposit" (in NV you can only ask for a deposit in the BEGINNING of a rent period) They will take advantage of you as much as possible- PLEASE DO NOT RENT HERE.
03/07/11
The management was helpful and nice to get you in, but showed no responsibility after you sign a lease. Not only do they require a 60 day notice to vacate, the management company can't keep a regular staff. When you call in to speak with someone, that person is never available. You can leave a message, but will never get a call back. When you do get a hold of someone, they do not have the ability to help you. When you do find someone who can help you, all the previous phone calls and messages vanish, as they cannot keep records. Exterior lights work intermittently, railings on the steps are missing and fire extinguishers(that are on the outside) are missing half the time. Responses to maintenance requests, and emergencies, are non-existent. Police are on the property anywhere from 2-6 times a month. The exercise room has about half the equipment working, pool/spa areas are always dirty.
- Extra Phones
Phone: 702-430-1301
Phone: 702-551-4165
Phone: 702-451-3374
Phone: 702-451-3714
Fax: 702-451-2258
- Hours
- Regular Hours
Mon - Fri: Sat - Sun: - Categories
- Apartment Finder & Rental Service, Apartments, Real Estate Agents, Real Estate Management
- Payment Options
- AKA
Crystal Creek Phase I and II
- Other Links