this guy is a joke...shoddy workmanship and unprofessional behavior on the part of the owner. he openly belittles his employees in the presence of customers and even berated my 74 year old grandmother when she complained that the heating system he installed wasn't working properly. i mean... who yells at an elderly lady??? after contacting her attorney she finally was able to have the heating system fixed properly... but it was a long battle. stay clear of this joker... there are MANY QUALIFIED plumbing and heating specialists in the area.