I just got my car back from Eckharts after being hit. At this point, I would definitely take my car back there. I felt very comfortable leaving my car with Tim. During the almost 2 weeks my car was in I stopped off several times to check on it. Someone there would show me the progress they were making and explain what they were doing. When I took it in there was some stuff in the trunk. I told him to throw it in the front seat and I would deal with it later. When I got my car back all my stuff was put back in the trunk - far more neatly than I had left it. I had none of the experience of the other reviewer, that review was the first negative thing I have heard about them so far and a bunch of people have asked where my car was going. My insurance company reccomended them as well as another insurance appraiser.

Rude, Spoke with someone on the phone who never identified himself and after asking some basic questions he proceeded to hang up one me, very unprofessional