My husband & I had an appointment yesterday, my visit went very professionally and quick, my husband on the other hand went like this.The elderly woman said she needed to eat because she was a diabetic[which I sympathize with]but instead of excusing herself she started cracking open peanuts making a terrible mess on the paperwork and talking while she was eating and several pieces flew from her mouth onto my husband.[It was disgusting] she continued to tell him he filled his paperwork out wrong & that the last worker was wrong on her information.But meanwhile she had to ask two different employees for help.She had my husband change his paperwork to say untrue things which I couldn't believe but we just wanted to get out of there by then.My husbands appointment lasted 1-1/2 hours,mine 25 minutes & we were there for the same thing.We will wait hours next time just not to get her again. Thank You.