Have had many cars and with that many car issues...each time I have used Pep Boys, here in Virgina or while traveling on the road, I have always been treated with the greatest of respect and never talked down too (something which has happened at other auto shops, especially the bigger shops). And with the service comes just the right pricing...never too much...and the work is not only backed by the Pep Boys that did the work, but by the entire network or Pep Boys across the country. They got my business and will keep it for a long time to come.