Outten Chrysler Dodge Jeep Ram
16614 Pottsville Pike, Hamburg, PA 19526
610-562-5174
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REVIEWS Write a Review
08/29/11
This dealership and it's sales and service staff are hiding behind smoke and mirrors. They promised to cover me for 36,000 miles from when I purchased my '08 Dodge Sprinter brand new. When I bought it, it had 972 miles on it. I didn't get a discount because of the mileage. I wasn't told that the warranty would end at 36,000, no matter what. The current mileage is only 36,362. The salesman, Brett Bair, promised that they would cover up to the mileage plus the 906. This was an out and out lie. I talked to Tom, the service manager, after talking to Brett, and they will not cover anything unless Chrysler will honor the warranty. I live over an hour from this dealership, and Tom wants me to come in so that he can diagnose it and then ask Chrysler if they'll cover the problem. He wants me to waste more than 3 hours of my time, and about $50 dollars in diesel fuel, and still won't guarantee that it'll be covered. Run from this dealership and from Chrysler. They lie and won't honor their price
Best guys around Sales Rep Scott Wiley and GM Paul Z are the best in the business. You can count on them for anything. Bought my car right over the phone no need for a test drive, the price was right the payments were right. No Haggling Needed.
- General Info
- "At Outten Chrysler Dodge Jeep Ram, a family dealership, we work continuously to uphold the highest level of customer satisfaction. We maintain a large inventory of new vehicles as well as quality pre-owned vehicles. Our vehicle service department stocks a variety of vehicle parts and performs vehicle maintenance and repairs in a timely manner to get you back on the road as quickly as possible."
- Extra Phones
Phone: 610-562-8020
Phone: 484-662-5810
Phone: 484-660-1508
Fax: 610-562-8020
TollFree: 866-865-7776
- Hours
- Regular Hours
Mon - Fri: Sat: - Categories
- New Car Dealers, Auto Repair & Service, Automobile Leasing, New Truck Dealers, Used Car Dealers
- Payment Options
- Brands
- Chrysler, Dodge, Jeep, Ram
- AKA
Outten County Chrysler
- Other Links
- Other Email