Extremely negative and nasty General Manager, Eric Fusco, has completely turned me off with his testiness and outbursts. GO ELSEWHERE IF YOU NEED SERVICE FROM A CONGENIAL AND COOPERATIVE COMPANY.

SN

Had them out to do a service call twice already. Had pump replaced during the 2nd visit. The technician left saying all was good. We filled it up, turned it on and NOTHING. It doesn't work. We've called them 3 times since then for 3 days straight. Not even a return call back to say we're sorry, let us fix that. Nothing for customer service at all. The service and parts are already paid for, so I guess we are no longer a priority. By the way service calls are $80/hr each time they come. I hope you have a better experience than we have.

We bought a great pool from them. Get detailed breakdown of each item. Understand there are packages but if you upgrade steps or a ladder get a value. In the event you have to return because you built your deck higher and the steps don't work you'll need it stated. Hope my $300 mistake will help you.