My company purchased a unit for one of our warehouses. From start to finish the owner worked with us to find the best forklift for our needs. We ended up purchasing a second unit from them and again was helped with everything we needed.
Going the extra mile for customers is a rare thing in business now a days so finding that here was a nice surprise. That was ultimately what made us go through them for our second unit.
5/5 would recommend this as your go to for anything forklift related.

Absolutely terrible experience! Rented a forklift and it came looking like it had not been serviced in some time and the hydraulic fluid lines were cracked. When we started it the hydraulic fluid went everywhere. When we contacted Cassam they said they would bring another one to us, that took quite a while to happen and when it finally came it had the exact same problem! After requesting yet a third forklift they told us that they had never had a problem with those two and suggested user error on our part. I didn't know user error could make the hydraulic fluid lines crack and spew in just 5 minutes! We then requested they refund our rental and they refused. Not only did they refuse but they had the audacity to tell us since it was our fault they wanted us to pay for the repairs!

Do not recommend at all! STAY AWAY!

Don't ever do business with this firm unless you want to be cursed at and hung up on by the supposed owner. Quite rude, and extremely unhelpful. Find another business to get your forklifts from. They are not the firm to work with.