I have to respectfully disagree with the previous reviewer. I made a purchase at a show and they had warned me of the lengthy wait. I got a call when all the necessary paperwork was complete, enjoyed the scenic drive out to Hagerstown and found the shoppe with ease and the transfer completed efficiently. The owner was helpful and knowledgeable. All in all, a great experience. The best tip I can pass on is to have patience, it's not the shoppe's fault things are moving slowly. I would guess all the inquiries are faust as frustrating to them!

Do not use this shop. I understand that all gun shops are busy beyond capacity these days. This is a guy operating a shop out of his basement in Hagerstown. I don't even have a real problem with him only being "open" six hours a week. But to completely ignore emails and phone calls, even those asking to purchase guns or check on the status for already purchased guns in unacceptable. I know paperwork is taking weeks, but I would not have to call if there had even been one reruned message. I had to drive all the way out there just to confiorm there was a delay. And BTW: this started weeks before Newton and the 2012 election....I wonder if he has ever returned a call. If you want to chalk this up to one crank customer...fine...buyer beware.