Pros are that the service is fast, prices are fair, and the servings are filling. Cons are that at least 5 members of their staff aren't very friendly. Our small group was mistreated from the moment we walked in the door and until we checked out. One cashier rolled her eyes at us because we had asked for seperate checks before ordering but were ignored, so we waited in line and when we asked again, she simply said we had to wait more since she didn't know how to do that. Of about 6 people we came in contact with only one was personable. This team could use a refresher course on friendly customer service.