My daughter only went here for a brief period of time, but I loved them! They were friendly and they truly cared about the children. Children ate healthy, fresh meals every day that the day care owner and assistant owner prepared themselves (homestyle cooking... my daughter loved it!) They have age appropriate toys and its very clean...whenever I had to drop in throughout the day, somebody was always cleaning and sanitizing things. The layout of the daycare is very open so you are able to see the movement of every child from the front office. My daughter didnt fight or cry when I had to drop her off every day. They did not see a price tag dangling off the kids ears. My daughter went to another daycare before Twin Oaks and she was always getting sick (with some serious illnesses I might add... staph, croup, bronchitis, chronic diarrhea, high fevers, etc.) when we went to pull her out of the old daycare, they were wanting us to pay them for 6 weeks and if we refused, they were going to file a lawsuit. However, when we pulled my daughter out of Twin Oaks due to a change in job and family situation, they understood and didn't make us pay for any thing extra nor did they make a theatrical scene threatening lawsuits.