The management is really poor. They need to retrain or actually train the manager in the Gulf Breeze location on customer service skills. He plays politics and is totally unprofessional in his communications. I recognize he has fitness knowledge but he is suppose to be more than a trainer. Do not recommend joining this gym. There are better out there in the area.

Whatever you do don't join Gulf Breeze Aerobics and Fitness. They misrepresent the terms and conditions of the contract. This is nothing but a low end gym struggling to make ends meet by any means necessary.

Read this before considering joining this gym.



1.) Daycare: they did not acknowledge when I dropped off my child, and then the kids inside were passing out peanut butter crackers. My kid is allergic to peanut butter. Childcare 101 should tell you that out of the 24 kids in the room mine is not the only one allergic. Oh, and "Emily" at the front desk told me that it was my problem. She said "you're a nurse and you should know. I'm training to be a nurse and I know better". That's pretty ballsy to say to a p!ssed off customer. Is that customer service?



2.) I was charged two months after canceling, as well as late fees. I had dropped off their cancellation form in person! I called multiple times and they told me that the front desk girl misplaced it and they don't have it. Too bad. I had to make an extra trip to fight with them (because they either put you on eternal hold over the phone or don't give you any sort of intelligible answer), and the response was "it's not fair if we waive all of your charges. We'll only waive your late fees if you pay the balance". How is that fair or rational? I haven't gone to the stupid gym in three months!



3.) Every time I called to schedule my "free" training session, they were supposedly booked and could not accommodate. Mind you, I was a member for over a year and never could cash it in.



4.) Icing on the cake: never received a followup call or courtesy message regarding my balance, so I thought the account was closed two months ago. I got a nice surprise bill in the mail including multiple late fees.



Don't join this joke of a gym! They have failed at every aspect of a business. I could understand if they make mistakes, but they were unwilling to acknowledge it, apologize, or make amends.