My husband called Galassi Services because our air conditioner was not working. They said they would send someone out to take a look. They did not mention during this phone call a service fee. The guy came and told us what was wrong and gave a verbal estimate of what he thought the repair may cost, but he couldn't give an exact price for the part till Monday. As he was leaving, my husband asked "What do I owe you?", he said "Nothing". My husband received a call from their office stating the exact price of the part and service. It was pricey, so we called someone else out for a second opinion and their estimate was half the price. So, we decided to go with the second company. A few days later my husband received a call from the Galassi stating we owe them $122 service fee. My husband explained that a service fee was not discussed during the initial phone conversation and when their service guy came out. We did not receive any paperwork prior to him looking at the a\c disclosing their se