I have called this gentleman 3 different times...1st time I called for Box Elder Beetles. He told my husband how to get rid of them with no charge. 2nd time he came to our home we had carpenter ants. I checked his price against other well advertised companies and found his price to be much more resonable and liked that he was owner operated. Called his services to use once again for bees...because I had used him prior I was given an excellent discount...I know this for fact as I checked his price out again. I highly recommend Bugs Buddy Pest Bee Gone.