Would you like your landlord to fix things that break.....like a kitchen and bathroom sink and shower?
ZERO STARS
Do you want your property management company to return your phone calls? How about voicemails? Emails? Would you like any communication at all-regardless of whether you call the OWNER or the manager of Heartstone Properties?
I have been dealing with this staff for over a year now. Over ten years being a renter in multiple states, I would say hands down this is the worst property management company I have ever had to go through because they DO NOT RETURN ANY COMMUNICATION. I called and left voicemails that I needed to get off the lease a couple months early because I was moving out of state for a job - NOTHING. Now when the lease is up-they email asking if we want to renew-and then even though I am not even in that state and the lease is already fulfilled and new people are on the lease- I have not received a word on getting my deposit back. LOVELY.