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These guys seem professional upfront, but do not do what they promise. I was promised an elevated wood floor, the front of which looked like the stairs in my house. They failed to deliver. They have now promised to finish the job on two seperate occasions and stood me up both times. I will be hiring another company to complete the job, and suing Capitol for the differnence. I suggest you try somewhere else or you too will have to deal with similar headaches. By the way. At least one of my wood panels is cracked so I also cannot claim that the floors themselves were done in a workman like manner. At the same time, they also installed carpet in one of my closets, which looks great. That's why I gave them one, rather than zero, star.