I know the saying, you get what you pay for.. However, someone should have paid me to go through that experience. My husband and I scheduled two 90 minute massages. Our massages didn't even start until 10-15 minutes later. The massage therapist I had was the worst therapist I have ever encountered. Super unorganized!!! Used only one hand most of the time and really made it clear she didn't want to be there. After being in my massage for 45 minutes. She was done. Just like that. 45 minutes early. I guess that wasn't enough evidence that my experience was bad because management didn't care enough to try and make things right. I have been waiting for their call for 3 days now...