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      1 Reviews
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      First-classBetter than mostAbout what I expectedNot the worst...Disappointing
      anonymous

      05/12/11

      I will NEVER recommend this business to anyone I know. He came out on a Sat after I called for an emergency leak. He showed up as promised. From what I got from the conversation, he was to reseal TWO skylights and the vents nearby (I have a witness who heard TWO skylights). He does not give an exact time when he'll do it, just that he'll get us in this week. Wednesday comes and I heard nothing, so I emailed. I get a short response that is vague and is still 'some time this week'. Friday is still a no-show. It's been raining on and off all week and weekend with no repair. The inside ceiling is literally falling down at this point. I email him on Sat or Sun and this is the response I got: "I'm so sorry, I planned on doing it Friday and forgot all about it, we will stop out Monday." You have GOT to be kidding me! You forgot? Monday comes (I'm at work) and we get one skylight done, not two. Looking back at the proposal, I saw it only said one skylight. Can't really fight t

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      DETAILS

      Leader In Custom Roofing Since 1987.

      General Info
      Ottens Custom Roofing Is A Family Owned And Operated Business Serving The Grand Rapids Area Since 1987. Our Experience, Attention To Detail, Craftsmanship, Use Of The Best Quality Products, Certifications, And Commitment To Customer Satisfaction Are Irreplaceable. Call us today for more information.
      Hours
      Regular Hours
      Mon - Fri:
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      Categories
      Roofing Equipment & Supply-Wholesale & Manufacturers, Altering & Remodeling Contractors, Building Contractors, Cabinet Makers, Cabinets, General Contractors, Gutters & Downspouts, Home Improvements, Home Repair & Maintenance, Insulation Contractors, Roof & Floor Structures, Roof Trusses, Roofing Contractors, Roofing Contractors-Commercial & Industrial, Roofing Equipment & Supplies, Roofing Services Consultants, Siding Contractors, Siding Materials
      Services/Products
        Asphalt RoofingEstimatesMetal RoofingRoofingRubber RoofingShinglesDecra (Stone Coated Roofing Systems)Commercial Roofing Products:Insulated Dry-Roof SystemIce & Snow BarriersAsphalt ShinglesCertainTeed's Asphalt ShingleMetal CoatingResidential Roofing Products:TPO (thermoplastic olefin) and PVC Gutters SystemsTile RoofingSlate RoofingEPDMRoof CoatingsLeaf GuardsFlat Roofs
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      certainteed
      AKA

      Otten's Custom Roofing

      Other Link

      http://www.ottenscustomroofing.com

      Other Information

      Services: <ul><br><li>Asphalt Roofing</li><br><li>Estimates</li><br><li>Metal Roofing</li><br><li>Roofing</li><br><li>Rubber Roofing</li><br><li>Shingles</li><br></ul>

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