Second time I've been and it was horrible service both times! Not greeted at the front for 10 minutes, then (first time) had to wait an hour and half for a standard oil change. Second visit, was turned away when there were not many cars and plenty of employees. Someone was just ready to go home! Will not be back.

i.e., A locaI had a large bolt in my tire. After reading all the negative reviews about the Grand Praire NTB, I took it to the nearby Firestone store first. They said it could not be repaired as it was out of the belt(Too close to the sidewall). I changed and repaired tires in High School years ago. I knew it was close, but also believed it could be done. I am guessing the difficulty in removing my ceramic rim was also a factor. I decided to try NTB without mentioning my previous experience. Watching from the waiting room window like a concerned Dad, I could see the mechanic very gently working the tire off the rim so as not to scratch it. Rather than just smash a plug in, he worked a patch, ground it, balanced it, remounted, and had me on my way in less than hour - All on a busy Sunday morning(Most places are closed on Sunday). I tipped the mechanic and thanked the store manager, coming clean on what had happened at Firestone. He mentioned that the old manager, Charles, who seems to