Dishonest. After selling us on having our cartridges refilled, our printer could barely print anything.

The salesman actually thought that our less than 1 year old printer was malfunctioning. After his and our own attempts to get it to print properly by carefully following his advice this man was very reluctant to honor his guarantee and provide us a refund. He actually suggested that we donate our supposedly "broken" printer to Best Buy. But after speaking with the printer manufacturer and installing NEW BRAND NAMED INK our printer functioned like new again!

I'd give zero stars if I were able. This so called ink specialist is very dishonest and if my husband weren't as assertive as he is, he would not have been given his rightful refund.