Called and discussed a problem with my breaker box having excess heat. He stated he would come over when he changed direction. We waited till 3pm and left. He did not call to tell he was not coming over. I called this morning and left a message we needed that estimate for the insurance company. He did not call back. I called tonight asking for him to return the call or i would make a report to BBB about being stood up and refusing to call back. Will not call back again.