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horrible customer service on the loading dock. Their system of texting when you get there and getting a response as where you are in line and the progress of your order is inadequate. The loading dock supervisor picks and chooses who he wants to load and when. Today their texting system informed us it was our turn, our order was ready. Instead two customers who arrived after us were loaded first. When this was mentioned to the loading dock supervisor he retaliated by telling the dock workers not to load us. This resulted in a 70 year old man with a triple by pass loading 81items
himself in 100 degree heat while the employees on the loading dock watched. Thanks Floor & Decor for the experience we can tell all our friends and associates.
- General Info
- Floor & Decor is a hard surface flooring store with an incredible selection and everyday low prices. You will find a wide range of quality, in-stock flooring, and installation products to fit any of your project needs. Beautiful tile, gorgeous wood, and elegant stone are among the amazing products available. We buy direct from the source worldwide, which means you’ll get exactly what you need at everyday low prices. We offer free design services, and for professionals, we have a dedicated PRO services team.
- Regular Hours
Mon - Fri: Sat: Sun:
- Floor Materials, Hardwood Floors
- Backsplash Laminate & Vinyl Flooring Stone Tile Wall Tile & Floor Installation Materials Wood
- Payment Options
- AquaGuard, Casa Antica, DeWalt, Dream, DuraLux, EcoForest, Goldblatt, James Hardie, Mapei, Miracle Sealants Company, NuCore, Prowler, Pure, Rubi, Schluter Systems, Sentinel, Sika, USG
- Costco Plaza-Glendale
- Other Emails