Great availability, Always on time, Doctors explain in detail concerns you have, doctors spend alot of time with you and your pet! I had a litter of six that saw Dr. Debell. I had GREAT concerns about one of my puppies. Dr. Debell, as busy as he was, brought out a text book to fully explain to me what was "going on" with my little guy. The puppy, now known as "Rosco", was only about 5 wks old at the time. He is now perfect! The time and explanations I have rec'd from Dr. Debell and his associate are invaluable. They both are doctors for your pets, your other children, that you can definitly trust and count on! Justine Muscolino, Glen Allen, Hanover County VA