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i.e., A local favorite, or highly recommended because got an estimate then insurance co. sent me check. had my name my wife's name and Honda finance named. we went to pickup car and they said Honda finance must endorse the check before I can get the car. so, had to send the check to Charlotte to someone there to sign for Honda finance. they are holding my car till they get the endorsement from Honda finance. they still have my car. we need the car for work and are greatly suffering from this policy they have. my insurance agent said never heard of that. so the check was sent off to someone somewhere in Charlotte on someones desk waiting to be signed. who knows when we will get car back. do not use these people. we had no idea of their policy. we are stuck and really need the car.