The Texas Parrillada in Gaithersburg has always been a very good Tex-Mex option for eating at for years. But in June 2011, something terrible changed. Management.

On June 10, no A/C, flat fountain drinks, and very un-spicy (read taste-less, flat and unseasoned meat) taco salads were served us. Perhaps this is a new cost cutting policy when it is 100 degrees outside and a customer is both hot and thirsty? We had to obtain good tasting colas from the restaurant next door, and sent the tasteless taco salad back. Management refused to make amends and remove the $8.00 taco salad item from the bill. The argument presented was that the manager and the cook had tasted the food out of our sight and it was ok. Further, they argued we were wrong to insist that we were paying for a quality food product we had come to expect over the years, that their food regardless of character or palatable character, must always be paid for if THEY thought it tasted fine. If you are going to pay for a service and a product with your own hard earned money, you as a customer should expect a more professional and courteous attitude. In a city that is being saturated with Mexican food providers, this is a very poor business position to take, and may well see what was a very nice place to eat flounder to greed.



PS. One star for the still tasty guacamole)

I loved the experience at Texas Parrillada. The food and service are second to none, and the atmosphere was family friendly. I will be returing and with a larger crowd next time. I would definitely recommend this restaurant to all my family and friends.

GOOD SERVICE, FOOD AND MUSIC....