We Handle Your Calls So You Can Handle Your Business !!

General Info

The Telephone Secretary is not just another call-center that routes calls. We are a Live Call Answering Service that acts as an extension of your office personnel. A Virtual Assistant/Secretary, as we like to think of it! We specialize in helping small business do more, by taking care of the calls so they can focus on getting things done. Our core values are professionalism, courtesy, and providing a bridge between you and your clients, or even potential clients. We combine these values with a state of the art message taking equipment and services; along with our polite professionals you never miss the big call. The Telephone Secretary gives all our valued customers the red carpet treatment! Come visit our office, or talk with our customers to see for yourself!!

Extra Phones

(714) 521-7521: 714-459-0500

Hours

Regular Hours

Mon - Fri:	8:30 am - 6:00 pm
Sat:	9:00 am - 4:00 pm

Categories

Mailbox Rental, Secretarial Services, Telephone Answering Service, Voice Mail, Messaging Systems & Services

Services/Products

Founded in 1957, our 55 years of experience have firmly established us in the answering service industry. We are a full service 24/7/365 answering service located near downtown Fullerton, California.

Payment Options

Location

Located near Downtown Fullerton

Amenities

Our Services The Telephone Secretary will customize a plan specifically to fit your business needs.Our operators are trained and experienced in handling a wide variety of customer service calls in a wide variety of businesses.There is no need to hire additional staff, or to schedule overtime. We are there 24 hours 7 days a week for you. Trying to cover the phones during staff meetings, break periods, vacations, etc. will be a thing of the past.Please read below for the wide variety of answering service options available for you.Live Answering ServiceVoice MailOther ServicesA telephone secretary will answer your phones in your company name and handle your calls according to your instructions. We will create a message format for you such as the callers name, telephone number, message and any additional information you need us to acquire from your callers.After receiving the message we will dispatch your call according to your instructions. We can dispatch through digital page, alpha page, fax, email, relay to cell, relay to office backline, relay to residence. You set the instructions. Our operators are an extension of your office.Your instructions can be changed on a daily basis according to your plans that day.Our rates are based on the number of messages taken, not on the number of calls received.

Languages

English, Spanish