I have used this Copy Doctor since the week they first opened 15-20 years ago. That day, three attendants were standing around, watching for someone to come through the door at least to sample their free coffee and doughnuts. Since then, they have moved into larger quarters with more parking space, have a number of employees, and are always busy. No matter how large or small my job (and most of mine are small), there is always someone who seems glad to help me. Prices are reasonable, and their top priority appears to be making their customers happy.