I think dry cleaning is a total waste of money. But I do love Jones. I live less than a block away, its fast, its cheap, they've managed to get rid of all my stains and they have never ruined or lost any of my garments. What else could I ask for?

Staff person at Shaw & West is a wonderful person to deal with.

Awful service... ruined a $400 dress, leaving it soiled and tattered & offered no remedy or recompense. Please see my full review on yelp for details.

The employees at the West and Ashlan location provide exceptional service. They always have a smile for everyone that walks in. The service provided by Jones Cleaners is always exceptional. They were able to get the ink pen ink out of a suede jacket.