Until the last 2 times I felt my girls were getting exceptional care. Last time I picked them up the beds were soiled but I thought maybe recent & no time to get cleaned. But this time a bed reeked of urine and it was obvious it had been soiled for days. I would have discarded it had it been a cheap bed. Riding home we had to endure that smell in the car for an hour ride!! This is unacceptable for the $500 I spent with them. I will be looking for another spot.