I purchased a television as a Christmas gift and apparently made the mistake of purchasing it early as it was on sale. It was used for less than two weeks when it stopped working. WalMart customer service refused to exchange it and advised to send it back to the manufacturer. Thanks for nothing WalMart.! This is the last time that this family will be shopping WalMart. Your customer service attitue indicates that you couldn't care less about loosing customers.

Just called the Franklin NC Walmart 3 times. First 2 times I asked for garden center, was forwarded, phone rang 4 times then into outer space. The 3rd time I told operator what had happened and gave her product info so she forwarded my call to hardware and no one answered. After 5 - 6 rings I was transferred back to operator who had "...no idea why someone is not answering." When I said I would deal with someone else she indicated that would be alright. Guess they don't need the business. I indicated to her that I was calling long distance as well.

I JUST WANTED TO TELL WHOMEVER IT MAY CONCERN THAT YOUR EMPLOYEE SHIRLEY CRONE IS AWESOME!! SHE IS ALWAYS A HELP IN WHATEVER DEPARTMENT SHE IS WORKING!! SHE NEEDS A PROMOTION AND RAISE FOR SETTING A GOOD EXAMPLE ..COODOS!!