Salon Elan
32 Main St, Franklin, MA 02038
508-520-7159
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01/04/16
Provided by YPmobileHorrible salon with horrible staff, particularly the owner. Very unprofessional. The salon is also very overpriced.
I went here for the first time in the middle of December and they messed up my hair 3 times - it was bright orange. They kept trying to fix it and eventually they told me there was nothing else they could do. So naturally I went to another salon and they were able to fix it. But I had to pay them as well. So after about 2 weeks of trying to get the owner to call me back so that I could request a refund, she finally called me back. I was all about handling it in a civil manner, however, she was nasty, yelled at me and hung up on me several times. I was in shock that someone who owns a business would treat a client like that, particularly one who was unhappy with their services. So now I'm out the $200 I paid for "foils", plus the tip I gave, plus the cost of the other salon and tip.
I will definitely never EVER go back to this salon and I advise anyone who is thinking of trying it out, to save yourself from unprofessional staff and less than subpar, overpriced services, and go somewhere else.
- Extra Phones
Phone: 508-520-3863
- Hours
- Regular Hours
Tue: Wed - Thu: Fri: Sat: - Categories
- Beauty Salons, Cosmetologists, Day Spas, Hair Removal, Hair Stylists, Make-Up Artists, Massage Therapists, Nail Salons, Tanning Salons
- Payment Options
- AKA
Salon-Sorella
- Other Links
- Other Information
Parking: Street
Wheelchair Accessible: No
Price Range : Above Average
By Appointment Only: Yes