Franklin, indiana I-- was trying to place my order online and it wouldn't let me and I couldn't drive to get food from the restaurant cause I didn't have a car that day so I went and called the store to place my order the gentleman answered the phone didn't give me a name just said thank you for calling Jimmy John's I explained I was trying to place an order and he said I couldn't cause I was out of their delivery route....I ha explained I had order from them before and they delivered to my job when I use to work that and it's right in front of where I live and he still refused to take my order......I was highly unsatisfied that I couldn't order any food from them and don't know when I will bring my service to them again.

My daughter and I ate at the Jimmy Johns on the Veteran Highway in New Orleans. I tried to send this to them but couldn't. The sandwiches are very good and the prices are great. The comment I have to make is about both the stores that we've been to (altho the older, smaller store was the worst). When we walked in the music was playing such loud music we almost left. She gave the young mad serving a gentle statement and replied, "It's music and I love music. (not verbatim but the gist) Another man walked in and the server asked as soon as he came in the door what he help him with and the man said, "I can't hear you" and waited 'til he got to the counter to order. This store is very small and I doubt there's 15 feet between the door and counter so that should give you an indication of how loudly it was playing.



My daughter and I could not even talk while eating B/C of the loudness and choice of music playing. As I said, the sandwiches, prices and service, and service (altho the server was a bit snarky) are very good we won't go back to that store. The other store is a little "\out of out way...



I don't guess this will get fixed but I felt the need to comment. It left me with a bitter taste in my mouth that will take some time to forget. Thank you