My initial experience with this store was a really good one. That was a week ago last Sunday. You have since fired the awesome clerk named George and you have two wonderful girls at the counter who don't have a clue as to what they're doing because you boneheads at Sprint arent supplying these ladies with the codes and information they need to make that business even semi operational. I understand you're going through a transition, but this is the biggest irresponsible, lame brained, lazy, I just don't give a damn about the customer situation. What I'm trying to say to you boneheads is , this is not a transition, this is called Limbo. You better shape the hell up, or close the damned store. Nobody wants their time wasted, getting the runaround, receiving no answers and more over, not being able to receive products already purchased, sych as i have not! My name is Sal, and i am a perfectly unsatisfied customer. Not bcuz of any wrong doing by the ladies working that store, but by YOU Bozos at the corporate level. Get the hell into that store and make it opetational, or ylu WILL be lozing alot of business, mine included!!