We had a problem with our Eureka vacuum cleaner which we purchase less that a year ago. We phoned Eureka, they sent us to Mam. We phone Mam and were told he would be open until 3 that Saturday. We drove from Granbury and the store was open when we arrived. The owner took our cleaner and our receipts. He told us that it would be ready "next week". It was. What more could we ask for!