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18 Reviews
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Provided by Citysearch
great service

Hooks Lincoln Mercury offers great service! I am happy to drive 45 minutes to get to this Lincoln dealership rather than to go some where closer by. Why? Because after having my Lincoln serviced there for the past 5 years, I have never had anything but good experiences. The price is right and the job gets done right

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Provided by Citysearch
fantastic service


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Provided by Citysearch
you guys are the greatest!

We could shop all over town to see who is offering the latest deal on auto repair, but we would not save a dime when it’s all said and done. In the years that we have been bringing our automobiles to Hooks Lincoln Mercury, you have been fair in your pricing. You have never tried to ""sell"" more repair than was needed. Thank you, you guys are the greatest!

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Provided by Citysearch
Kip did a great job

Kip Hooks our sales rep did a great job. we will always return to him when we purchase a vehicle. we have never had a sales person be that kind and good and make sure with follow up calls that we didn't have any questions and that everything was going good with our vehicle. he definitely deserves employee of the month. Thanks for everything

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Provided by Citysearch
great deal

I got a new car that my friends call ""Killer""
I made a great deal with Luke. my friends say this car cannot be Its an SES, a special package you see
I slide the moon roof back when I need air and light
And the stereo system is dynamite My next car too will be from Hooks-Lincoln.

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Provided by Citysearch
Keep up the good work..

Personally, i feel that HOOKS LINCOLN of Hudson Oaks is the best service center I have ever visited. Very professional from the moment I make the service call to the time I pick up the vehicle. Keep up the good work..

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Provided by Citysearch
Thank you very much.

I actually was really impressed with how easy service was at your location. I have always had Lincoln and I have never had a great experience like at your place. Thank you very much.

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Provided by Citysearch
How cool is that??

HOOKS LINCOLN is the place I will take my car to. I special ordered my LINCOLN Navigator with them and was notified when it came in and when the car has any problems at all, they will take care of it. I live in Summerlin area and my service advisor offered to take the car back to me after they are done. How cool is that??

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Provided by Citysearch
I would definitely recommend HOOKS LINCOLN

I was referred to HOOKS LINCOLN by a friend. I didn't have time to go car shopping. I spoke with Kip Hooks, and told him what car I wanted and what my budget was. I was glad to hear straight answers from him for all of my questions. He called me the next day and he found me the exact color LINCOLN Navigator I was looking for with the exact features I wanted. I gave him my info and my car arrived within a couple of hours. I would definitely recommend HOOKS LINCOLN because they really made it easy for me to get a great deal with my tough schedule.

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Provided by Citysearch
I really appreciate and highly recommend

I really appreciate and highly recommend this service for people you do not want to deal with unscrupulous dealers and getting a car at an affordable price if they have some patience.

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Provided by Citysearch
The Only Honest Lincoln Dealer in Ft Worth Grapevine TX

I have dealt with a lot of car dealerships in the Ft. worth grapevine, weatherford, areas and by far Hooks is the most reputable, family owned and operated dealership in the area.
They take personal pride and commitment in their business and it shows. Stop by and you can visit the Hooks family, ask for Kory, Kip or Dennis Hooks. They are all there to greet you and handle any issue you may have.

I highly recommend them, great people, great organization.

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Provided by Citysearch
The best experience I've ever had with a dealership

The best experience I've ever had with a dealership from purchase through service has been at Hooks Lincoln Mercury . They treat you like you're family from sales through service. I have never had anything but positive interactions with my salesperson, the service advisers and mechanics and runners, cashiers and parts guys. While I'm a fan of my car on its own merits, before Hooks Lincoln Mercury , to me, dealerships were neutral or negative in my total car-owning experience.

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christian anderson


Provided by Citysearch
Hooks Lincoln Mercury really professional services

Superb customer service! The tire pressure light for my car didn't seem to disappear even after filling the tire with air so I decided to take it in for service and have it checked out.

I called at Hooks Lincoln Mercury to schedule an appointment. Not only were they able to squeeze me in last minute but they also gave me the name of my service agent.

Upon arrival, I was greeted with a big smile and warm welcome. The service agent
Dennis Hooks was very friendly and ready to help. He took care of everything and simply asked me to wait in the lounging room since it shouldn't take more than 30 minutes for my tire to get fixed.
Hooks Lincoln Mercury really professional services

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Provided by Citysearch
Hooks Lincoln Mercury pricing is very reasonable

These guys from Hooks Lincoln Mercury are really knowledgeable and have awesome quality control. I was amazed on how clean their shop is. I personally have worked in the automotive industry for years and have never seen this level of professionalism. From my experiences I have seen that Hooks Lincoln Mercury pricing is very reasonable and I get all of my service done here every time I am back in town.

Hooks Lincoln Mercury really proves that they are doing something right

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Provided by Citysearch
Thanks a lot!!

We love our 2008 MKX. Recently we heard a whine from the rear of the vehicle. After mentioning it to my service advisor when we were
in for the 30,000 mile service, he had the car road tested and made the required parts replacement in a very reasonable time. We feel
safer knowing these good folks will keep our vehicle running well and safely. Thanks a lot!!

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Provided by Citysearch
Best Lincoln Dealer in Fort Worth Hooks Lincol Mercury

I have visited almost every lincoln dealership in fort worth, dallas, plano and other metroplex areas. I spent over 2 months researching, asking questions and finding the best price online.

Mostly what I liked about hooks lincoln dealership is that they kept me in constant contact. 2 of the four lincoln dealers I tried to do business with never had anything to do with me when I didn't buy that immediate moment.

I finally made my decision and the Hooks family was kind to offer me the absolute best deal around. This truly is a family owned and operated business and you can definitely tell they care about their customers.

If you ever decide to buy a new lincoln, I would recommend you give them a serious consideration. I did and was truly pleased with their friendliness and care for me as their customer.

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Provided by Citysearch
Hooks Lincoln Mercury

I had been looking for a Lincoln Navigator for quiet some time. I was traveling home to New Mexico when I stopped by Hooks to check out a 2007 Navigator. Which I ended up buying (now with regrets). This vehicle had set on their lot for about 6 months before I purchased it. You would have thought they would have made sure it was in tip top shape and all the warantied repairs done while it belonged to them.

My 87 yr old mom & I spent over 5hrs as they were preparing the vehicle for me to take possession. We left Hooks on our 8 hr drive home just to find out when we got home that I have a leak in the brake line. Thank God that my brakes worked properly until we got home.

That is only one of the many issues I have with this sale. I wish I would have read the other review before buying from Hooks. My salesmans name was Dirk. He lives up to all you have ever heard about salesman.

If you do buy from Hooks be sure and check the vehicle you are going to purchase out thoroughly, because, at least my salesman was not completely forthcoming.

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Gary Mills


Provided by Citysearch

Service on my Lincoln was performed with a do whatever it needs order. When through their negligence we had a problem they denied responsiblity. Service manager Shannon. I will furnish all details if asked @ grdamills@sbcglobal,net or 817-594-4188.

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General Info
North Texas, and the Dallas Fort Worth area are family focused communities known for valuing historic traditions while planning for the future. It is a safe, livable area with a healthy economy that recognizes the importance of working with citizens and local partners. At Hooks Lincoln we sell and service new Lincoln and other fine luxury pre-owned vehicles. Loyal customers have serviced their vehicles with us for the past 30 years. It is our job to help people better manage their vehicle needs. For over 30 years, the financial staff at Hooks has offered honest advice on how to buy or lease cars, trucks and sport utility vehicles. Their service doesn't stop there. Customers take advantage of our knowledgeable Lincoln and Mercury service technicians whether it is a new Lincoln or other fine brand of vehicle. We service what we sell.
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