I am an artist who had the pleasure of working with many different folks at this store. I painted the ceiling of the Hindu Temple of Southwest Florida in Fort Myers, Florida. I rented a large electric scissor lift for this job for 8 months. They made sure they sent over someone a few times to check on the performance of the lift. I did not have to ask for this, they just took pride in their machine and wanted to know I was safe and able to work well with the machine. Thanks guys! San Priest