I have had Heritage now for years and in the past couple years their service has declined. The office doesn't know what they are telling you. You will get two different stories everytime you call. Oh and the billing has been outsourced and they keep jacking up our bill, even thou we are on budget bill...Per one of the ladies at Heritage the billing department doesn't know what they are doing.... I will be moving my services from them. They were the best when they were Boland Propane, it all start going down hill when they sold.