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5
108 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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Kelly V.

12/26/19

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I came home from work to what I thought would be a huge issue and a even more costly one. Steve (tech #1392) was so very helpful in the situation and had the issue resolved in a very short period of time and at a fraction of what I thought I’d be paying! Thank you Steve!

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Barbara H.

04/20/18

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Rick /Will was just wonderful, very customer service oriented and knowledgeable. They gave useful advise and instructions, showed me the problem and made me feel as if we had known each other for years. They are a great asset to the Roto - Rooter

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Pickle S.

11/26/17

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I had a blocked line leading to the sewer system, and my basement was flooded. Called Roto Rooter and they sent someone immediately. The service tech was polite, professional and efficient. He did his work quickly and cleaned up. He also gave me tips on keeping the drain running freely. Great company!

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Ali G.

11/03/17

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STAY AWAY: I called them to find out why my unfinished basement smells bad and also to determine if there is any clogs in the main... They came in , put a camera in main and that was supposed to "run from basement to all the way to the sewer line." per the technician. After 30 mins, I was told we are actually connected to septic. That cost me $250. The technician spent almost 2 hours to find where my septic was. They offered another camera check service for other restroom, dye testing, another $220. They called their so-called supervisor. Of course, this is a show. They spend the entire day at your home, look busy, call supervisors, give you impression they are there for you. Keep charging right and left. The whole 6-hour long $500 work was pointless and for no reason. A dye testing for $220!!!!! At the end of the day, they put a cover on my drain for $50 without even asking me. Since I was not at home, they took advantage of my wife not knowing what I was not informed about. Today, I called them about the outcome, after 2 days not hearing back about a solution. They won't call you because they got their daily need of $550!!!! Now they are asking for $2800 to dig. REALLY? That is the cost for replacing a septic and remember, this is still diagnosis.

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Valentina W.

09/17/17

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Had a GREAT service guy, Duke. There was no extra charge for the weekend and gave me a free quote once he arrived. It was nice to be able to call and get someone out as soon as possible. He was on time with my time window and didn't take long to fix my clogged sink. I would DEFINITELY refer Roto-Rooter for your clogging problems. I even got a 6 month guarantee

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cpaspt

09/12/17

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Mark came to my house and quickly found and solved the problem. He was very friendly and professional. I will always use Roto Rooter.

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Charlie M.

10/18/16

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This I the first review I have ever given on a company . I feel it is important to let everyone know what a wonderful company Roto-Rooter is in Lynchburg. I placed a call to Roto-Rooter today because my kitchen faucet would not turn on. When the tech arrived he diagnosed the problem instantly. I had a bad valve under the sink. It took the tech about 30 minutes to fix the problem. He even cleaned and reorganized under my sink . I will only use Roto-Rooter from now on. They are very professional unlike some companies I have had in the past .

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Samson D.

09/27/16

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Roto Rooter came to my sister's home in Alpine and they were very Fast and very Clean - when they snaked our septic tank line. The last company was not clean - I will only use Roto Rooter now.

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Samson D.

09/27/16

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Roto Rooter came to my sister's home in Alpine and they were very Fast and very Clean - when they snaked our septic tank line. The last company was not clean - I will only use Roto Rooter now.

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Patricia D.

12/18/15

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I called Roto rooter of Atlanta and the wonderful Rahmel Willis came to my rescue. He arrived in a timely fashion and was very courteous and professional. He cleared my drain and even gave me a senior discount, I am truly grateful for him.

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NYbranch

12/07/15

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We were in need of someone to clean out our roof drainage vents on short notice and they were able to do the job the next day.

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anecia

10/29/15

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I called Roto Rooter for noises in the pipes in the house. This was such a strange issue! It literally kept us up at night. I was expecting that they would have to go into the walls in order to figure out the problem. I also figured it would take several days to fix. Thankfully that was not the case. A friendly gentleman by the name of Rahmel Willis was on the job and he arrived on time. Rahmel was able to diagnose and fix the issue. I am grateful for the time he took. He didn't give up. Roto Rooter is now my go to plumbing service for all of our plumbing needs. Thank you Rahmel!

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mdleft

10/28/15

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they dont axe what i did man but it gurgle and work real good now

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sleepyj13

09/30/15

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Very knowledgeable and professional. Asked many questions being new homeowners and he answered all of them to help us understand our home better. Wasn't feeling rushed by him and felt passionate about helping their customers.

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Harley J.

09/03/15

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These reviews sound to much like there from the Company buyer beware

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I am located in Waldorf, MD. I contacted Roto Rooters this morning in regards to my kitchen sink being clogged and overflowing. Not only did I receive same day service, but the technician was excellent. Van Nghaka was very professional! I would recommend this company to family and friends. Brian Morales

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anonymous

08/10/15

I had standing water in the kitchen sink and the bathtub. The tech.arrived at the promised time. That, is the only positive thing I can of my exp. from there, it was a downhill tumble. Tech. was unfriendly and began with his high pressured delivery. Stating that it would cost 365.00 just to clear the drain with the snake. Then claiming that he would have to remove the toilet, $500.00+. I then asked if he could use the snake w/o removal, his answer was no! When I told him I could not afford the cost of removal. After a few minutes he claimed that he could use the snake or auger on the toilet. I asked him why he could now use the snake to clear the toilet for an extra 189.00 and not more than 10min. ago, the price was an additional $500.00+. I should be pleased at the reduction, but the point is his attempt to boost the price for something he knew wasn't needed. Maybe this is common, so I offer this review as a cautionary. Find an honest plumber before a problem occurs. Customer beware!

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anonymous

08/10/15

I've had Roto-rooter technicians come to our home multiple times.They get us on the schedule quickly. They are professional, friendly and efficient. On one service, the technician, Patrick, worked late into the night to get tub/faucet changed.Most recently, he installed a new toilet in record time. We will always call Roto-rooter for plumbing repairs.They've made me an extremely happy,satisfied customer.

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anonymous

08/06/15

I had Roto-Rooter come out to my house two days ago. I discovered leaking around my hot water heater. They were able to replace my hot water heater that day! They were fast and friendly! They come out for a free quote. Thanks so much!

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anonymous

07/31/15

Rahmel has done a terrific job. It was fast and perfected to the best ability. He had a great attitude and the outcome was amazing. I would definitely use the services of Roto Rooter again. This is a great technician and I hope the company uses him a lot!!! Keep up the great work!

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DETAILS

Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and friendly. Call Now!

Our Plumbers Are Committed To Your Safety & Protection

General Info
When you need a plumber near you, call Roto-Rooter. We are available 24 hours a day, 7 days a week. Residential & Commercial Services. Trusted & Recommended since 1935, Roto-Rooter offers unmatched plumbing services backed by an 80+ year reputation for quality.
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Fire & Water Damage Restoration, Grease Traps, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers, Sewer Contractors, Water Damage Emergency Service, Water Damage Restoration, Water Heater Repair, Water Heaters
Services/Products
    Well Pump MaintenanceSeptic Tank InstallationSeptic Tank ReplacementSeptic Systems RepairSeptic Tank Maintenance & Installation ServicesSewer & Drain ServicesSewer & Utility ServicesSeptic & Sump Pump ServicesBackflow Preventer InstallationTrenchless Underground Pipe Replacement
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Parking: wells, Plumbing, Water Heater, Drain Piping

Services: Well Pump Maintenance, Septic Tank Installation, Septic Tank Replacement, Septic Systems Repair, Septic Tank Maintenance & Installation Services, Sewer & Drain Services, Sewer & Utility Services, Septic & Sump Pump Services, Backflow Preventer Installation, Trenchless Underground Pipe Replacement

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