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I always have a good experience when working with my claim representative Kristen she processes my claims right away and makes the whole thing easy as pie. Either buy phone or email my claim rep. helps me find answers or just to file my paperwork. She makes things happen for me.
We are new with ABG. It is still fresh, but I am happy to say my experience so far is great. I have found our administrator, to be responsive, polite and accommodating. Our companies prior administrator was less than par and this is a refreshing change. I am also appreciating the sophistication of their portals. A bit complex, but very extensive.
I am extremely pleased with the extremely high level of service that was provided to me regarding COBRA. American Benefits Group has every reason to be very proud of you and Linda for the exceptionally excellent service that you provided. Through out the process you and Linda provided me guidance that was competent and most important, caring.
I've used services with American Benefits Group for roughly 2+ years and have nothing but good things to say about this group of professionals. They manage my companies flexible spending accounts an have come through for me many times when I needed quick solutions to tough issues. Each person I've interfaced with has had a positive attitude and has dealt with me with the utmost respect. Their website is very intuitive and easy to navigate. Each time I've had to submit claims the experience was flawless. The website gives me access to all transactions...real time...which helps me manage my spending. All in all this is a great company to work with and I look forward to any/all future interactions.
Floyd Memorial Hospital and Health Services moved their flex plan to American Benefits Group. We are very pleased with this company. They have online enrollment, which is very convenient for the associates. They also send an email as soon as the flex card has been used and then a few days later, you receive another email telling you if you need to send a receipt. Each time you receive the email, your balance is included. Everyone l have dealt with at ABG is very nice and helpful.
American Benefits Group has exceeded the levels of service we expect out of an administrative service company. They do business just like we do, which always places the customer first above all else. Their plans are easy to understand, their fees are competitive, and our clients love working with them. I am 100% confident when placing any piece of business with ABG that it will be handled professionally, accurately, and timely. Plus, they are an NFP firm!
American Benefits Group is an invaluable resource for Mosse and Mosse Associates and our customers. Our firm engages many different vendors with extremely complex benefit plan strategies. None are better than American Benefits in providing best in class solutions and customer service. Our customers repeatedly mention how pleased they are with the products and services delivered by American Benefits. They are a valued and trusted resource. This is the type of resource that is paramount to the success of NFP and NFP Benefits. American Benefits is our preferred supplier of FSA Administration services.
- General Info
- American Benefits Group is a subsidiary of National Financial Partners. Established in 1998, National Financial Partners is a leading independent distributor of financial services to high net worth individuals and growing entrepreneurial companies. NFP operates a national distribution network of more than 1,800 producers in nearly 45 states and Puerto Rico consisting of 160 owned firms and 210 affiliated third-party distributors specializing in life insurance and wealth transfer, corporate and executive benefits and fee-based financial planning. A publicly traded company since 2003, NFP continues to grow through acquisitions and by helping its existing firms become more successful by combining the benefits of entrepreneurial independence with the resources of a national organization. Firms within the company s network engage in one or more of three primary lines of business, which include life insurance and estate planning, corporate and executive benefits, and financial planning and investment advisory services. American Benefits Group maintains a location in Florence, Mass.
- Regular Hours
Mon - Fri:
- Employee Benefits Insurance, Insurance
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- Other Information
Specialties: Employee Benefits, Medical