Had resverations, for 7:30 booked 5 days in advance. Tried to get seated and they had no record of us making reservations. Over an hour wait we left. Very disorganized

Heard about this from a coworker that lives nearby. We love the service and the great value of the food. Fun family atmosphere. The daily specials can't be beat and everything we have tried on the menu has been great. Kid friendly. Family owned and they definitely want you to have a good experience which has kept us coming back. The previous establishment at this location appetizers cost more than the Hotspots entire bill for two of us. A great alternative to taking the whole family out to get great food versus a fast food place. The food is served very quickly and the follow up service is awesome. We will continue to be return customers.

First we wait at l3ast tenin beforw we were even acknowledged by our server then he took our order to come back and ask what we ordered write it down if if cant rememder.. then when we got our food the chicken tenders were over cooked the fries were cold and my hoggi i ate two bites very bland and cold i feed it to my dog when i got home ..very disappointed byt the pretzels were very good

Our visit was a very pleasant one. The establishment was warm and comfortable. The service was excellent. The fish sandwich was a good size and tasted great. My daughter's chicken sandwich was also a good size and she was very happy with it. The other couple we were with were also very satisfied with their meal. We will definitely be coming back.

Are you kidding me the food is bland flavorless and they burnt it...the servers are freakin airheads I left there feeling like I just got robbed of my money and my tastebuds...what a joke I'd recommend a totinos frozen pizza over this crap

I know how hard it is to start a business. However, when it's a good business, it is important to make a great start or it will never work. I always want success and it takes criticism to make it better. I loved how they did the inside of the restaurant. I have no degree in culinary but 4 years in food business that eventually failed. Serving was horrible, food was horrible and it seemed they were never ready for anything. I always have hope for others to have their American dream, but in order to reach that, close your business for a week and get yourself together. It will help get things together and maybe have a better idea to stride in the business. Good luck