Found the business through Piano Tuner's Association. Was told over the phone that a tuning would cost almost $200 (including taxes). That's much pricier than average, but usually it means they throw in extra checks or services if needed. However, after a tuning, was told that the piano would require a second tuning (for another $200), and a couple other "fixes" that would cost hundreds of dollars. Piano actually sounds worse than before the tuning. The tuner was polite, but the service offered was a rip-off.