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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
W
William

11/08/17

Provided by DexKnows
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Poor Service

The repair tech was good, but the service in their office was terrible.

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E
Ez E.

11/07/13

Provided by DexKnows
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I've used them for 3 out-of-warranty repairs

I've used them for 3 out-of-warranty repairs on appliances, when scheduling the appointments they asked for specific symptoms and had the parts they suspected they needed on the truck so they could make repair right away. In one case it was actually a different problem then my over-the-phone description lead them to believe and the tech rushed in a call to the shop to make sure they could get it next day .. They're 3 for 3 with me. 5 stars

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H
honsdurn007

06/12/13

Provided by DexKnows
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Denise is abrasive, Jerry, hope you pick this up

I don't care how many incoming calls you are taking at a time, you still have to be nice.

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F
Ferder

11/05/12

Provided by DexKnows
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Sub-Zero Heros

after having another company out, we called Sub-zero and they recommended Appliance Service Today. Experience was excellent, professional and knowledgeable about my refrigerator and wine storage unit. not the cheapest, but i learned my lesson about having cheap service work on my expensive kitchen appliances. A+++++ Thanks guys!!!!

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B
Beth

02/14/12

Provided by DexKnows
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Top Notch Service

Great company, and everyone we have worked with there has been very helpful and professional. I first called on the late afternoon before a holiday. Denise, who answered the phone, really scrambled to get us some help with our dishwasher before a crowd of company showed up. She was professional, helpful, and understood my panic. The service people were wonderful and went out of their way to help. The ONLY appliance repair company I will ever use again.

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H
Happy Customer

01/27/12

Provided by DexKnows
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Amazing Job!

Great company! Fast, professional service. Friendly while making my appointment and will use this company from now on!

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O
odonata

01/10/12

Provided by DexKnows
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Took one month to get a part installed

Dryer went out a week before Thanksgiving. Took 2 weeks for them to come out. They said part was ordered. Jan 2012 they installed the part. Still not working right.

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K
Kellee

01/09/12

Provided by DexKnows
review count1photo count0
Worst Company Ever!

This is such a bad company. The repair man never called me before showing up and never knocked at the door. I took off work to get my dishwasher fixed and then when I called them to ask where they were the lady Denise that answered the phone was SOO rude!! She basically called me a liar and told me that it was my fault because I "wasn't home" which I was!! This company has such bad customer service that I called GE (who set up the appointment) and told them they should stop using them as a repair service. They are taking my request seriously because of all the other complaints they've received.

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M
Melody

08/09/11

Provided by DexKnows
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The lady that answers the phone is RUDE!

Lost my business because of her!

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G
Ginna

07/27/11

Provided by DexKnows
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Sub Zero Saviors!!

They came after i called another company more prominently in the phone book. I was given an estimate of $1800 from the other guys and didn't feel right about it. Called the manufacturer and they recommended appliance service today and gave me their phone number. Repairman explained the problem with the refrigerator and was very regretful when he gave me the repair quote, $480, because of the large scope of the repair!!! The part needed to be ordered, and was supposed to be 3 days for transit, i requested to overnight ship the part and they were actually able to make it happen. I am so happy to have an honest company and will recommend them to all of my neighbors.

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mark

10/08/10

Provided by DexKnows
Poor service

DO NOT USE THIS COMPANY....I called for a refrigerator repair, they charged my for the part and labor and the refrigerator malfunctioned two weeks later with the same problem. I called them on a Thursday to come fix the problem and they said they would be out the next day. The next day I waited until five before calling them and being told the appointment was never made....the next day the refrigerator burned it's engine out...all of which could have been avoided with proper scheduling and repairs the first time out.....Over $200 spent on a worthless repair...DON'T WASTE YOUR $$$$ with these jokers!!!

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D
Deborah H.

04/21/10

Provided by DexKnows
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Great Company

This is a great company will use again .

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1
1JUNIOR1

05/14/08

Provided by DexKnows
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THUMBS UP

I CALLED THIS COMPANY AND A FRIENDLY VOICE ANSWERED. I EXPLAINED MY SITUATION THE LADY SCHEDULED A REPAIRMAN OUT. THEY CALLED BEFOR COMING OUT,SHOWED UP ON TIME AND GOT THE REFRIGERATOR COOLING AGAIN. THE PRICE WAS OUT OF A FLAT RATE BOOK WITH NO "EXTRAS" ADDED IN. THIS IS MY GO TO COMPANY FROM NOW ON. JR

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J
jerrysappl

02/23/08

Provided by DexKnows
review count2photo count0
refrigerator repair/service

fast friendly fair price

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DETAILS

Fast, Local, Professional Appliance Repair and Service. Call Us Today!

Fast-Honest-Reliable Service & Repair; FLAGSTAFF & SEDONA

General Info
We pride ourselves in being the leading in-home appliance repair and service company in Flagstaff and Northern Arizona. We have 24 hour live customer service professionals ready to serve you. If you are a Do-It-Yourself-er, we are the only place in Northern Arizona where you can stop in, talk with a service technician about your problem and get parts from the largest parts inventory north of Phoenix.
Extra Phones

Phone: 928-779-2233

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Social Links
Categories
Major Appliance Parts, Appliance Installation, Major Appliance Refinishing & Repair, Major Appliances, Small Appliance Repair
Services/Products
    Stove RepairDryer Vent CleaningPreventative MaintenanceWashing Machine RepairIn Home Appliance RepairEmergency Appliance RepairGas and Electric Range RepairElectric Appliance RepairMicrowave RepairVent RepairRefriderator RepairMaytag Appliance RepairCombination Washers & DryersAir Duct Cleaning & MaintenanceDryersStackable Washers & DryersViking Appliance RepairDishwasher Repair
    Cooktop RepairWasher and Dryer RepairMajor Electric Appliance RepairFreezer RepairWashers & DryersFrigidaire Appliance RepairLG Appliance RepairSamsung Appliance RepairRefrigerator RepairGas Appliance RepairKitchen Appliance RepairFull Appliance CleaningDryer RepairWhirlpool Appliance RepairDishwashersRefrigeratorsDryers
Payment Options
Brands
ASKO, Avanti, Bosch, Dacor, Danby, Electrolux, Fischer-Payke, Frigidaire, GE / General, In-Sink-Erator, Kenmore, LG, Samsung, Scotsman, Sub Zero, U-Line, Viking, Whirlpool, Wolf, Zephyr Hoods
Neighborhood
LaPlaza Vieja
Other Information

Parking: Lot, Private

Wheelchair Accessible: Yes

Bike Parking: No

Services: Stove Repair, Dryer Vent Cleaning, Preventative Maintenance, Washing Machine Repair, In Home Appliance Repair, Emergency Appliance Repair, Gas and Electric Range Repair, Electric Appliance Repair, Microwave Repair, Vent Repair, Refriderator Repair, Maytag Appliance Repair, Combination Washers & Dryers, Air Duct Cleaning & Maintenance, Dryers, Stackable Washers & Dryers, Viking Appliance Repair, Dishwasher Repair, Cooktop Repair, Washer and Dryer Repair, Major Electric Appliance Repair, Freezer Repair, Washers & Dryers, Frigidaire Appliance Repair, LG Appliance Repair, Samsung Appliance Repair, Refrigerator Repair, Gas Appliance Repair, Kitchen Appliance Repair, Full Appliance Cleaning, Dryer Repair, Whirlpool Appliance Repair

Pets Allowed: Yes

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