Rude & condescending. We gave the two non-speaking people standing in the store every opportunity to engage us and treat us properly, but they were not interested. They did, however, speak to us once to tell us their dog "did not like to be bothered", but never asked if we needed assistance or anything else. If you are a small business owner in this economy, you should be more concious of how you attend to your (very few) potential customers.