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Good Quality Appliance Repair

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Major Appliances, Appliance Installation, Refrigerators & Freezers-Repair & Service

404 Quail Ct, Fayetteville, NC 28303

910-354-8867

OPEN NOW: 
Today: 10:00 am - 5:00 pm

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NL

10/27/19

Provided by DexKnows
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Crook from every word out of his mouth

DO NOT AND I REPEAT, DO NOT use this guy. He comes, says he assesses your problem and will ask for money up front, takes it and never comes back. I sued him and he had to go to court. They ordered him to pay me back, but then he went into hiding. There was a warrant out for his arrest, but nothing was ever done and I didn't get my money back. Court is a laughing stock. Police won't do anything either.

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O
Orlando G.

08/13/19

Provided by DexKnows
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Con man

Joshua came to my house to �fix� my washer. I called a �technician� because I didn�t have time to do it myself. He couldn�t figure out what the problem was and so he was just guessing. Aside from paying him, he had me buy and change out a part that the washer didn�t even need and I had to do it myself after he did it because he didn�t install it correctly. I ended up figuring out with the original problem was and fixing it myself as well. Joshua really screwed me over. He tried to run a test cycle on my washer and then tried to open the door but he couldn�t because it was locked. So he tried to force it and damaged the door. The washer was not leaking from the door when I called and now it does and I still don�t have a functioning washing machine because of Joshua. He�s very unprofessional, he will not respond to my calls or text messages. Save yourself the headache and call a professional company.

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Orlando G.

08/13/19

Provided by YP.com
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Joshua, the owner sole proprietor, came to my house to “fix“ my washer. I called a “technician” because I didn’t have time to do it myself. He couldn’t figure out what the problem was and so he was just guessing. Aside from paying him, he had me buy and change out a part that the washer didn’t even need and I had to do it myself after he did it because he didn’t install it correctly. I ended up figuring out with the original problem was and fixing it myself as well. Joshua really screwed me over. He tried to run a test cycle on my washer and then tried to open the door but he couldn’t because it was locked. So he tried to force it and damaged the door. The washer was not leaking from the door when I called and now it does and I still don’t have a functioning washing machine because of Joshua. He’s very unprofessional, he will not respond to my calls or text messages. Save yourself the headache and call a professional company.

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C
Chase H.

03/29/19

Provided by YP.com
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DO NOT USE THIS COMPANY IT IS A SCAM.

Joshua Durant operates this company on his own and claims to repair all appliances. He came to fix my washer as all that was wrong with it was a screw housing at the bottom of the bin was broken. He charged $200 and said he fixed it. The next day the washer would not even complete a full cycle. He broke it more than it even was to begin with. I then called him and told him it was broken, he said he would come out to fix it and never showed the next day and then proceeded to screen my calls and ignore messages for a week before I called from a different line. He then texted me that he would not refund for any reason, even though he said within 10 days refunds were garaunteed.

This man is a crook and is not to be trusted.

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J
Jewel Lee

12/19/18

Provided by DexKnows
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DONT GET SCAMMED

THIS IS A COMPLETE JUNKY! I have him on my home security system sniffing a substance in his nose! Don�t let him in your home! Listen to the REVIEWS. After giving this guy the benefit of the doubt due to him immediately coming out smh worst decision I could make. I am a very smart women so I�m not going call this a lost but karma is a REAL. $55 gets him a quick fix but not the customer if you know what I mean. Trusted him when he said he would make it happen meaning fixing my dryer BUT he did NOT instead talked for 2 hrs but lesson learned LISTEN TO THESE REVIEWS & do your research if you see the people who gives position reviews don�t post ANY WHERE else besides another appliance company who more than likely is related to him 6 people reviewing the same 2 companies geesh. After I paid him I sent him a text didn�t get a response but I have the time to go to small claims court, it�s only $20 bucks and I will be doing a lot of other law abiding citizens a good deed. Josh your not right and should try another profession because this one will be closed no wonder he only takes CASH. FYI I only paid the guy the $55 bucks to get out of my house and not cause any disturbance to my little girls and my neighbors who pay over $900 monthly to live peacefully! Hope god and the law catches up to this guy. After contacting me he had another person text me from a completely different number and nothing he said made sense. I believe they took my money and got high well I can prove he is clearly on a substance that he digested through his nose on my security cameras! I will keep google reviews updated on the court date maybe everyone else that has been scammed can join me on my court date UPDATED

This guy continues to text my phone he cAlled me a bitch and all. I hope to recover the monies I�ve been scammed and the pain and suffering this guy has called. He needs rehab!!! I�ll be sure he will not take anyone else�s money, the guy continues to text me all times of the day, I can�t wait until he is served his papers.... this kind of person deserves to be dead

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Lauren H.

04/16/18

Provided by YP.com
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WARNING FAYETTEVILLE AND SURROUNDING AREAS : DO NOT use " Good Quality Appliance Repair " in Fayetteville and surrounding areas . The guys name is Joshua Durant . His phone number is +1 305-803-1109 .

I paid him 220$ to come fix my fridge. He said he fixed the fan inside of it + the relays. ( I walked out of the room for .3 seconds to grab something on the porch and he claimed to have fixed it that fast ) . I called and told him my fridge was not working less than 10 hours when he left . He answered and said to plug the fridge up to a different outlet . In which I did . It didn't work .. when I tried to call him back / text him multiple times he didn't answer . He ignored me .

Finally after posting on his Facebook to get his attention , he called me . ( In which I got it on recording ) and said he will pay me back the 15-16th . But before saying he would pay me back , he said " I know where you live , you need to stop " . And then he expected to come into my house to fix the issue . I didn't want him here after feeling threatened. It is now the 15th and I didn't hear anything from him until I texted first . And he continues to tell me he doesn't know who I'm talking to and that I am talking to the tech and his " secretary " .

My refrigerator is at 63 degrees . My freezer is at 30 degrees . I have taken pictures and sent it to him , with him saying " how do I know you aren't lying " . He told me he has his LLC's , and that was a lie also . He doesn't .

I now have a 11 month old and no food to feed him from my fridge. My fridge smells like rotten food and I don't know what to do . And I'm out of 220$ +

I'm sharing this information with everyone hoping it will be shared so no more mother's have to feel the way I do right now . I feel helpless and angry. Very angry. I hope karma gets this dude .

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C
C M.

11/04/17

Provided by DexKnows
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DO NOT HIRE THIS COMPANY OR THE OWNER JOSHUA DURANT

DO NOT HIRE THIS COMPANY OR THE OWNER JOSHUA DURANT. Joshua Durant is a black slender male about 5' 6''. He is the same person who owns and operates Good Quality Appliance Repair and Steel City Appliance Repair. First of all, when I spoke to him on the phone he told me the initial assessment would be only $55, but when he came to my house he told me $85. After assessing my appliance he told me the control board was bad and that he needed to take my old board and trade it for the new one to get a cheaper price. I gave him the money for the new board ($200) and he took my old board. When he came back, he told me he put in the new board, but he forgot his ipad to program the board. In good faith, I paid him $125 for the repair service. He left, promising he would come back, but he never did. I called him multiple times; he said he would come back. He never did. I called him again, but now he will not answer my calls. I called another repair company. The other repair company said Joshua did not put in a new control board. He just put my old damage control back in.

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C
Courtney R.

09/29/17

Provided by DexKnows
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SCAM ARTIST! READ REVIEWS!!

wish I could give this human, because a man wouldn't do what he did, negative stars. This person is a scam artist. He sounded like butterflies and rainbows on the phone. He was going to help out a single mother in need. Boy did I misjudge. He came to my residency worked on my washer the first day and said I owed him $380 that's w discounts. The washer still wants working. He came back said I owe him another $80. Washer still doesn't work. I tried to get him to come bk a 3rd day. He was a no show for 3 days in a row. Said he was sending out my refund in the mail. I waited a week no refund. I called him again..He agreed to meet me for the refund. Once again no show no call. So, if he thinks this battle is over and won by him. He's very mistaken. I have my receipts with confirming he was going to give me a refund. I plan on taking this Joshua, his name, to small claims court and calling the better business bureau. I gave him multiple chances to make the situation. He choses this path were about to go down. NOT ME. Please, I'm not being a pissed off customer either. Nobody USE this company!! I should have stuck with the company I originally. Joshua seemed to eager for the work and I wanted to support a small business. That back fired on me for trying to be a good person. I hope he finds in himself to become one one day too.
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V
Vincent C.

05/13/17

Provided by YP.com
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He was nice guy came and did what he said at the price he quoted I was satisfied with the service he provided

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M
Michelle C.

10/24/16

Provided by YPmobile
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This man is a scam artist. Will not refund your money. Do NOT call this guy! You will regret it! I do!

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M
Michelle C.

10/14/16

Provided by DexKnows
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Unprofessional

Do not use this service! I wish I would have read the reviews before I called. As the others stated-he doesn't have the part. He will NOT refund our money. Extremely unprofessional, rude, and does not value his customers.

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ARAFAT

07/14/15

Provided by DexKnows
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DONT CALL THAY NO GOOD

unprofessional he doesn't have the piece and charged me for the service dont wist ut time

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J
jamal

07/14/15

Provided by DexKnows
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no good dont call them

no star this guys is no good im take them to court i pay $300 for no thing

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T
Tina T.

05/06/15

Provided by DexKnows
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Great service

This guy came out fixed my frige. He was very honest with me and gave me a good price to fix it. Thanks Good Quality appliance Repair! I will use you again and recommend you to my friends.

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Neveruseservice

04/15/15

Provided by DexKnows
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DO NOT USE THIS SERVICE!!!!!!!!

Was very unprofessional first off he walked in my house no knock no doorbell. Then the guy messed up my washer said he doesn't have the piece and charged me for the service call...as if he didn't know he was going to do that!!! And he the owner haha never again... I hope everyone sees this

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DETAILS

Why go with the rest when you can go with the best.

General Info
Good Quality Appliance Repair will do everything we can to meet your expectations.for appliance service repair. Good Quality Appliance Repair services the Fayetteville Noth Carloina and surrounding area. We focus on giving you the best, highest quality service for repair with the highest levels of customer satisfaction. We install and fix all major appliances. Good Quality Appliance Repair, has technicians who are Factory certified on all major appliances. We repair all brands of washers and repair a variety of appliances and brands: * Stoves * Washer & Dryers * Refrigerators * Ice makers * Garbage Disposals * Microwaves We are open seven day a week and in most cases same day service is available. Call us now and get your appliances fixed and working today!
Extra Phones

MobilePhone: 910-354-8867

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Categories
Major Appliances, Appliance Installation, Refrigerators & Freezers-Repair & Service, Small Appliance Repair, Washers & Dryers Service & Repair
Payment Options
Neighborhood
Westover
Amenities
Repair, service and installation of major appliances.
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